Deep-dive: Trip.com (TCOM US)
China's largest online travel agent, now expanding internationally
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US online travel agent Booking Holdings (BKNG US — US$158 billion) built a dominant online travel business across the United States and Europe over the past 20 years. And the business seems to be going from strength to strength.
In Asia, we have India's MakeMyTrip (MMYT US – US$5.7 billion), which dominates that market and trades at a 5.0x EV/Sales multiple with weak profitability. Then we have China's Trip.com (TCOM US / 9961 HK – US$28 billion), which trades at 12x forward P/E but carries regulatory risk and a VIE structure that's causing some investors to stay away. But let's dig into the story anyway.

Trip.com is the company formerly known as "Ctrip". It's a typical two-sided network, where hotels and airlines offer room inventory and airline tickets on Trip's platforms. Meanwhile, users go to the website to browse for tickets and pay through an online checkout process.
The company has dominated the Chinese online travel agent market for decades, despite recurring threats from Qunar, Meituan, eLong, Fliggy, and now Douyin. The domestic market share remains over 50%, driven by slick user interfaces and strong customer support. Meituan dominates only the sub-CNY 200 room market, where price matters more than brand.
Just like many other Chinese tech companies, Trip.com has invested heavily in its international platform. The website traffic to the international brand "Trip.com" has gone from 1 million monthly users in 2022 to 6 million today.
